Terms & Conditions

  • BRAU LADIES SALON L.L.C maintains the brau.ae Website (“Site”).
  • United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
  • Visa or MasterCard debit and credit cards in AED will be accepted for payment
  • We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
  • Customers using the website who are Minors/under the age of 18 shall not register as a User of the website and shall not transact on or use the website
  • PAYMENT CONFIRMATION (for Services) –  Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
  • REFUND & CANCELLATION  POLICY (for Services) – for refunds, kindly contact us on one of channels available at https://brau.ae/locations/ Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
  • CANCELLATION POLICY –Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
  • The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
  • Cardholders must retain a copy of transaction records and brau.ae policies and rules
  • The user is responsible for maintaining the confidentiality of his account

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

DELIVERY POLICY

delivery fees apply for certain shipments, and the delivery charge depends on the location. The specific price applicable to your order will be displayed at time of placing the order.